Some of the issues I have run into at dealerships in the area included things like
- Lack of product knowledge - The salesman did not even know the standard Ford new car warranty period.
- Lack of courtesy - Another salesman kept calling us “Lou” and “Gail” and "George and Linda"…even after we corrected him a couple of times (Gary and Debby seems easy enough). When they don’t remember your name it makes you feel so insignificant.
- Manage customer expectations - Another salesman at a different dealership just told me sorry, don't have anything that you are looking for after I described what I was looking for and my budget.
- Ignore me there is always another customer - A Hyundai dealership ignored me even after acknowledging my presence. One guy even told someone would be right with me. I looked through the windows of a few new cars and no one ever came over. It was hot, I left.
I did buy a car on Sunday at Holler Honda in Orlando, Florida. They treated me right, with respect and I felt I got a good deal.
People remember those who treat them right and give good service.
When you are ready to sell your Viera, Florida home, call me. I know what it means to treat the customer with respect, honesty and professionalism.
And with Viera and Suntree real estate you can be assured - I know my product!